Privacy Policy

‌Effective Date: October 26, 2026‌

Welcome to the privacy policy of CENTRALIZACION COMERCIAL PABAEATI, S.A. DE C.V. (hereinafter referred to as “we”, “us” or “our”). We operate the e-commerce website www.pabaeati.com, dedicated to offering compact stylish aroma lamps, minimalist desktop lights and related home design products that blend soft warm illumination with mild evenly distributed fragrance, to bring steady soft light and subtle fragrance to your little corner of daily life. Your trust is of paramount importance to us, and we are fully committed to protecting your personal information security and controllability in strict accordance with applicable data protection laws, including the revised Federal Law for the Protection of Personal Data Held by Private Entities (LFPDPPP) of Mexico, as well as global recognized data protection standards. This Privacy Policy is designed to help you fully understand how we collect, use, store, share and protect your personal information when you use our services, and inform you of your legitimate rights related to your personal data. Please read this policy carefully to make informed decisions before using our services.

1. Scope of Application

This Privacy Policy applies to all personal information processing activities carried out when you access and use our website www.pabaeati.com, browse our product catalog, register an account, place an order, complete payment, communicate with our customer service team, participate in our marketing activities and use all other services provided on our platform. This policy does not apply to services provided by third-party partners on our website, whose data processing activities are governed by their respective independent privacy policies, and we recommend you review those policies before sharing your information with relevant third parties.

2. Personal Information We Collect and How We Use It

We follow the principle of minimum necessity when collecting your personal information, and only collect data that is necessary for the normal operation of our services, for the following purposes:

2.1 Information for Account Registration and Management

When you choose to register a user account on our website, we will collect your mobile phone number as the basic necessary information to verify your identity. You may also voluntarily provide additional non-necessary information such as a self-set account password, nickname and profile avatar to enhance your account security and personalized service experience. If you refuse to provide your mobile phone number, you can still freely browse all product information on our website, but you will not be able to complete the registration process to use the full order placement and member exclusive functions.

2.2 Information for Order Fulfillment and Shopping Services

To provide you with smooth shopping services for our desktop aroma lamps and lighting products, we will collect the following information when you place an order:

  • Your full name, contact phone number, and detailed delivery address to ensure accurate delivery of your purchased goods
  • Your payment information, including bank account details or payment channel related information, to complete transaction settlement safely
  • Order information including the product name, purchase quantity, order number, and transaction status, to track your order process and resolve post-order disputes if any
    The provision of above information is a necessary prerequisite for us to fulfill our contractual obligation to deliver the products you purchase. If you fail to provide the required information, we will not be able to process your order normally.

2.3 Information for Platform Security and Operation Maintenance

When you browse our website, we will automatically collect your device information, operation log information including your search keywords, browsing records, click, add-to-cart, share and access behavior on our platform. We use this information to maintain the normal operation of our service, ensure the security of your account and our network system, prevent fraud and unauthorized access, and continuously optimize our website performance for a better browsing experience.

2.4 Information for Personalized Recommendation and Service Optimization

With your explicit separate consent, we will use your account information, rough geographic location information, device information, service log, your product browsing and purchase records, to provide you with personalized content display, product recommendation that aligns with your preference for desktop lighting and fragrance products, helping you quickly find the merchandise that best suits your daily desk use scenarios. You can turn off the personalized recommendation function at any time through the setting page of your account, which will not affect your normal use of basic shopping services.

2.5 Information for Customer Service and Communication

When you contact our customer service team via online consultation, email or phone to ask questions about products, after-sales services or return policies, we will collect the information you voluntarily provide during the communication process, such as your contact information, photos of products you need to submit for after-sales verification, to respond to your request efficiently and resolve your issues timely.

3. Sensitive Personal Data Processing Rules

In accordance with Mexico’s LFPDPPP which clearly defines sensitive personal data as information that is private or may lead to discrimination or high risk when used improperly, including health data, biometric data, religious belief, political preference and other categories, we strictly abide by the following rules when processing sensitive personal data:
We will only process your sensitive personal data if we obtain your written explicit consent, oral consent will not be recognized as valid permission. The processing of sensitive personal data will strictly follow the necessity principle, limited to the specific matters stated in our privacy statement, and the processing duration will not exceed the time period that is absolutely necessary to fulfill the stated purpose. We will never collect or process any sensitive personal data beyond your explicit authorization.

4. Information Storage and Security Protection

All your personal information collected on our platform will be stored in compliance with Mexican data protection regulations. We have implemented comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, destruction or leakage. These measures include industry standard data encryption transmission protocol, regular security system audit, strict internal access permission control for our staff, and regular data security training for all employees who have access to user personal data.
All our data management systems are fully upgraded to meet the strict data processing norms stipulated by Mexican personal data protection laws, covering the whole process of user information storage, use and transmission, to ensure full compliance with local legal requirements.

5. Data Sharing, Disclosure and Cross-Border Transmission

We will never sell, rent or trade your personal information to any third parties for their marketing purposes without your explicit separate consent. We may share your necessary personal information only with the following types of partners for the limited purpose of fulfilling our services:

  • Authorized logistics and delivery providers: we will only share your name, delivery address and contact phone number with them to ensure the smooth delivery of the products you ordered
  • Qualified payment service providers: we will share necessary transaction related information with them to complete the payment processing securely
    All our third-party partners are required to sign strict data protection agreements with us, and are obliged to protect your personal information at a security level that meets the requirements of Mexican data protection laws.
    In scenarios where cross-border transmission of your personal information is necessary, we will strictly comply with the requirements of applicable data protection laws: we will fully inform you of the name, contact information, processing purpose, processing method, personal information categories of the overseas receiving party, as well as the method and procedure for you to exercise your data rights against the overseas recipient, and obtain your separate explicit consent before carrying out any cross-border data transmission behavior. We will choose appropriate legal compliance paths such as national cybersecurity security assessment, personal information protection certification, or signing standard contracts formulated by national network information departments with overseas receivers, to ensure that your personal information is fully protected during cross-border transmission.

6. Your Rights Over Your Personal Information

Under the applicable data protection laws of Mexico, you fully enjoy the following rights related to your personal information:

  1. ‌Access Right‌: You have the right to query and obtain a copy of all your personal information we hold, through your personal account page or by contacting our customer service team
  2. ‌Correction Right‌: If you find that your personal information we store is inaccurate or incomplete, you have the right to request us to correct and update the relevant information free of charge
  3. ‌Deletion Right‌: You have the right to request us to delete your personal information under legal circumstances, and we will process your request within the time limit stipulated by law, except for the information we are required to retain in accordance with other applicable laws
  4. ‌Withdraw Consent Right‌: You can withdraw your previous consent granted to us for processing your personal information at any time. Please note that the withdrawal of consent will not affect the legality of our data processing activities carried out based on your consent before the withdrawal
  5. ‌Account Cancellation Right‌: You have the right to permanently cancel your registered account on our platform at any time. After you cancel your account, we will delete all your personal information in accordance with legal regulations, unless otherwise required by law to retain part of the information
    You can submit all the above rights requests through our contact channels specified in this policy. We will verify your identity before processing your request, and respond to your application within no more than 15 working days.

7. Minor Protection

Our website and services are not targeted at minors under the age of 18. We will not intentionally collect personal information from minors. If we accidentally collect the personal information of a minor without the prior consent of their guardian, we will take measures to delete the relevant information as soon as possible. If you are a guardian and find that your child has provided us with personal information, please contact us immediately, and we will properly handle the relevant situation in accordance with legal requirements.

8. Update of This Privacy Policy

We may update and adjust the content of this Privacy Policy in due time according to the adjustment of our service operation or the update of relevant laws and regulations. When we make significant changes to this policy, we will prominently post the updated notification on the homepage of our website www.pabaeati.com, and the revised policy will take effect on the specified effective date. We recommend you review this policy periodically to stay informed of the latest rules of our personal information protection.

9. Contact Information

If you have any questions, comments, or requests related to this Privacy Policy and our personal information processing activities, you can contact us through the following official channels:

  • Company Name: CENTRALIZACION COMERCIAL PABAEATI, S.A. DE C.V.
  • Email Address: sheen@pabaeati.com
  • Physical Address: Magnolias 135, Col. Villas del Prado, C.P. 48335, Puerto Vallarta, Jalisco, México
  • Contact Phone Number: +52 32 2157 0896

We will respond to your inquiry as soon as possible after receiving your message.